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Yes, we ship all over the world. Shipping fees will be calculated and displayed at checkout. We launch seasonal discounts and shipping promotions all year round, follow our store to grab exclusive offers.
The delivery time varies by region. Domestic orders take 5–7 business days after processing. International shipments generally arrive in 7–16 business days. Full tracking information will be sent to your registered email once your package dispatches.
We cooperate with global mainstream logistics providers and local regional couriers. You can pick your preferred shipping method on the checkout page.
Once your order is shipped, we will send a tracking number and tracking link to your email inbox. You can enter the tracking code on our "Track Order" page to view real-time logistics status.
We support returns within 30 days after you receive the goods. Items must be unused, intact with original packaging. Contact support first to get a return address. Refunds will be processed after we receive and inspect the returned package. Custom furniture goods are non-refundable.
You can send emails to our official support mailbox, or leave a message via the chat widget on our website. Our service team will reply within 24 working hours.
Import duties and tax policies differ by country, which are charged by your local customs authority. The tax fee is not included in our product or shipping cost, and buyers are responsible for relevant customs charges.
Please take clear photos of damaged packaging or missing goods within 48 hours after receiving the parcel, and send them to our customer service. We will arrange reshipment or full refund for you free of charge after verification.
